Returns & Exchanges

At HOPE STHLM, we offer a 14-day return policy from the date you receive your order to ensure you are completely satisfied with your purchase. All returned items must be in their original condition, unworn, and with all garment tags still attached.

1

Register Your Return

Visit our online return portal and enter your order number and email address to select the items you wish to send back.

2

Pack the Items

Place the garments in their original packaging or a secure box, ensuring the return form is included inside the parcel.

3

Attach the Label

Affix the pre-paid shipping label provided in your original package over the old shipping information on the box.

4

Drop Off and Refund

Hand over the package at your nearest authorized courier drop-off point; your refund will be processed within 5-7 business days of receipt.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing